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AVSystem’s Cloud ACS and Heimgard CPEs

Bring Real-Time, Scalable Device Management with Zero-Touch Provisioning and Enhanced Network Insights for CSPs

Introduction
Heimgard Technologies delivers high-performance fiber gateways and Easymesh extenders with a premium Nordic design, focusing on enhancing user experience and driving ARPU for Communication Service Providers (CSPs). With support for industry-standard protocols like TR-069 and TR-369 (USP), Heimgard’s devices integrate seamlessly with AVSystem’s Cloud ACS, maximizing interworking capabilities while reducing the total cost of ownership for CSPs.

Partnership Overview
Designed specifically with CSP needs in mind, Heimgard’s CPEs allow for fast, efficient deployment using preloaded ISP settings and standardized protocols, minimizing costs and ensuring smooth zero-touch provisioning. Featuring sleek, Nordic aesthetics, Heimgard CPEs blend effortlessly into any environment, delivering exceptional Wi-Fi coverage and network efficiency. Powered by HeimgardOS, these devices operate uniformly, reducing operational costs and optimizing network efficiency.

About CloudACS by AVSystem
AVSystem’s Cloud ACS is a cutting-edge, multi-tenant cloud-based ACS solution offering seamless, scalable device management. Its robust feature set includes full zero-touch provisioning and advanced home networking tools such as Wi-Fi optimization, ensuring comprehensive, proactive network management. As a device-agnostic platform, Cloud ACS supports a wide range of CPEs through multiple management protocols.

Enhanced Network Insights and Management
While most devices utilize the widely adopted TR-069 protocol for remote management, Heimgard CPEs leverage the USP (TR-369) protocol. This advanced protocol enables real-time communication between CPE and ACS, delivering accurate insights into home network performance. With both proactive and reactive tools, Cloud ACS identifies and resolves wireless network issues efficiently while continuing to support tried-and-tested TR-069 routines alongside the new protocol.

AVSystem

Shared Values and Security
Both Heimgard and AVSystem are European companies committed to ethical development, open standards, and carrier-grade security. Heimgard’s CPEs offer energy management, as well as digital and physical security as a service, while Cloud ACS manages the lifecycle of these added-value services. This shared focus ensures a secure and high-quality user experience.

A Cost-Effective, High-Performance Solution
The combination of AVSystem’s Cloud ACS and Heimgard CPEs offers CSPs a cost-effective, high-performance solution that delivers operational savings along with competitive hardware pricing. Cost efficiencies are realized through features like efficient cloud hosting, a first-line support portal, and well-documented APIs for seamless OSS/BSS integration. This partnership ultimately brings a superior user experience at a sustainable cost in today’s competitive market.

Trond Hovind, CEO of Heimgard, on the Partnership
“Our partnership with AVSystem and the integration of Cloud ACS brings a new standard of efficiency and performance to network management,” said Trond Hovind, CEO of Heimgard. “With seamless, real-time device insights and zero-touch provisioning, we’re providing Communication Service Providers with a powerful, fully integrated, and cost-effective solution that enhances customer experience while supporting ethical development and open standards.”

Looking Ahead
Together, Heimgard and AVSystem are working to standardize CPE management and optimize wireless home networking. By promoting the broad adoption of this solution, they aim to set a new industry benchmark and encourage other CPE and ACS providers to reach comparable functionality and performance levels. This collaboration will empower CSPs to confidently select their preferred CPE and ACS platforms without compromising functionality, interoperability, or security.

Let us get in touch

Let's team up and discover how our solutions can elevate your customer experience!

Sales representatives

Erik Syverinsen

Commercial Director, Nordics

+47 993 31 600 erik.syverinsenheimgard.com

Francis Baestaens

Global Sales

+32 473 653 992 francis.baestaensheimgard.com